Guide

Use Mirai as your omnichannel transport

External sales AI agents consume inbound Atlas events, fetch context and knowledge, then submit replies or actions back to Mirai for delivery over business channels. Verify webhook signatures, keep handlers idempotent, and preserve correlation ids in logs.

POST /v1/atlas/events               # inbound event feed to your runtime
GET  /v1/atlas/context/{id}         # fetch normalized conversation + customer context
POST /v1/atlas/actions              # submit reply, draft, handoff, or owner assignment
GET  /v1/atlas/webhooks             # list webhook subscriptions
POST /v1/atlas/webhooks             # register signed callback delivery