Insights, guides, and updates from the Mirai team. Learn about WhatsApp automation, customer operations, and AI-powered business tools.
Business agents can reason and propose work. A system-of-record boundary keeps context, authority, tools, and durable outcomes explicit.
Human approval helps, but safe business-agent workflows also need tenant scope, policy, idempotency, audit, and backend-owned writes.
Use one real workflow, explicit boundaries, and a durable receipt to evaluate whether a business agent is ready for production.
Reliable business agents start with the right tenant context and the smallest tool surface that can complete the workflow.
Business agents can reason and propose work. A system-of-record boundary keeps context, authority, tools, and durable outcomes explicit.
Navigate Meta's conversation-based pricing model for WhatsApp Business API. Learn how to optimize costs while maximizing customer engagement.