Every conversation. Every customer. Every business action.
Mirai is the omnichannel Revenue OS for operators who need conversations to end in reliable outcomes — not just replies.
Atlas AI understands intent, retrieves your business knowledge, and executes the right operation: update loyalty, book an appointment, redeem a voucher, run a campaign, or hand off to your team with full context preserved.
One platform. One customer record. One audit trail. Operate confidently at any scale.
Designed for
F&B
Bookings
Clinics
Appointments
Gyms
Loyalty
Salons
Broadcasts
Why Most Automation Platforms Cost You More Than They Save
Most tools make it easier to send messages. They don't fix the operational chaos behind them.
Ingest
Raw message arrives
Classify Intent
AI identifies intent + extracts entities
Retrieve Context
System checks Tenant Knowledge
Execute Action
Tool invocation (e.g. book_appointment)
Generate Response
Natural language generation + confirmation
One platform for conversations, customers, and conversion.
Everything you need to acquire customers, serve them, and bring them back — without duct-taped spreadsheets or brittle bot flows.
AI Orchestration (Atlas)
Atlas understands intent, retrieves your business knowledge, and routes every customer request to the correct action — with deterministic guardrails your operators can audit.
Customer Profiles & CRM
Unified customer context across every channel. Interaction history, lifecycle stage, segment membership, and operator notes — current and accessible.
Loyalty & Voucher Ledger
Ledger-backed points and atomic voucher operations. Every reward action is idempotent, auditable, and correct — whether you are handling one redemption or ten thousand.
Bookings & Scheduling
Capacity-aware appointment and queue management with idempotent confirmations, automated reminders, and no-show tracking — behaves predictably under peak load.
Operator Inbox & Human Handoff
A unified staff inbox for all channels. AI and operators share context on every handoff — no customer ever has to repeat themselves.
Campaign Automation
Segment customers by lifecycle stage, behavior, or spend — then run attributed campaigns with opt-in enforcement and end-to-end ROI tracking.
Deterministic Onboarding
A guided activation path with clear state tracking. You know exactly what is configured, what is pending, and what to fix next.
See how it works for your team.
A unified interface designed for speed, context, and zero-training handoffs.
Inbox
Unified messaging & AI replies
Ready to run your customer operations without the chaos?
See how Mirai brings AI, operators, and revenue workflows together — with the correctness your business demands.