Ecommerce, retail, lifestyle brands

Connect product enquiries to order and repeat-purchase workflows.

Mirai helps commerce teams handle product questions, stock or delivery handoff, payment steps, support context, and repeat-purchase campaigns from one governed workspace.

Channel truth

Proof-safe launch language by channel.

WhatsAppproof lane
Instagramcontrolled pilot
Messengercontrolled pilot
Catalog/paymentscoped during pilot

Pain map

Where customer conversations leak revenue.

Customers ask product, stock, delivery, and return questions before buying.

Manual replies slow down conversion from ads, social, and repeat customers.

Campaigns often lack lifecycle targeting and proof of what drove revenue.

Commerce integrations need honest scoping before public launch claims.

Workflow loop

1

Recommend

Capture product needs and route the conversation with customer and channel context.

2

Handoff

Coordinate stock, payment, checkout, or support steps with operator approval where needed.

3

Repeat

Segment customers for reorder, replenishment, loyalty, and post-purchase follow-up.

First workflow pack

  • Product enquiry and order handoff.
  • Repeat-purchase or replenishment campaign.
  • Support-to-revenue follow-up.
  • Integration scoping for Shopify, payment, and catalog workflows.

Proof to capture

  • Product recommendation workflow screenshot.
  • Checkout or payment handoff proof candidate.
  • Repeat-purchase campaign evidence.
  • Integration readiness note.