Beauty, wellness, salons, spas, fitness
Convert service enquiries into repeat bookings and package follow-up.
Mirai helps appointment-led beauty and wellness teams manage availability questions, booking handoff, package renewals, and reactivation workflows from one governed workspace.
Channel truth
Proof-safe launch language by channel.
Pain map
Where customer conversations leak revenue.
Customers ask availability and pricing across channels, but staff do not have one shared queue.
Package renewals and rebooking prompts depend on memory or manual spreadsheets.
Promotions are sent broadly without clear lifecycle targeting or attribution.
Branch managers cannot see which customer conversations need follow-up.
Workflow loop
Capture
Bring service enquiries into one operator workspace with customer and channel context.
Book
Route availability, service, staff, and branch handoff into a clean booking workflow.
Retain
Follow up on packages, missed visits, birthdays, and reactivation opportunities.
First workflow pack
- Service enquiry intake and branch handoff.
- Package renewal and membership follow-up.
- Birthday, lapsed-customer, or reactivation campaign setup.
- Operator approval for sensitive or high-value replies.
Proof to capture
- Before/after response ownership map.
- Package renewal workflow screenshots.
- Reactivation campaign proof candidate.
- Branch-level follow-up scorecard.